When you contact a broker, whether you are a beginner investor or an experienced trader, you’ll be looking for customer service that is fast and truly helpful. These qualities, in turn, will depend on the range of available channels and the relevance of their responses. Fees, minimum deposit requirements, withdrawal, account opening, research tools and more. We use over 50,000 data points and a consistent, fact-based methodology.
Traders who purchase a lifetime license also get the Order Flow feature set which comes with free platform upgrades for life. The xcritical platform provides a high-performance backtesting engine which allows xcritical reviews users to test and verify futures trading strategies using historical data. A wide range of useful educational materials are available if you’re unfamiliar with its platform and wat to enhance your skills.
In conclusion, during our research we found eToro to be a better overall option for beginnexcriticals. The interface is user-friendly and all trading is encompassed in either the demo or live trading accounts. At this point in our xcritical review we have covered all the key metrics from fees and payments to safety and user experience. Simply put, if your account balance goes below zero, you will be responsible for paying the losses. When it comes to customer services, you can contact the xcritical customer support via telephone, Live Chat, email, and a support forum.
I’ve asked one of our managers to reach out to you personally to make sure we answer your questions and address any concerns, We appreciate you as a customer and we’d like to make this right. Compare selected brokers by their fees, minimum deposit, withdrawal, account opening and other areas.
Besides advanced charting and market depth tools, there are limited resources for research or insights within the platform. As we have already noted, xcritical is oriented toward a niche of investors focused on active futures and forex trading.
xcritical is 1 of thetop brokers for futures and forex trading.The unlimited use of its free platform is a great way to get acclimated to xcritical before deciding to trade live. xcritical’s online support team excels in prompt replies with inquiries addressed within 15 minutes during market hours. An active user community interacts directly with the xcritical support team in their User Forum. They also host daily live training webinars, have hundreds of on-demand training videos, and more. xcritical’s 3rd-party developer community, known as xcritical Ecosystem, features thousands of 3rd-party apps and add-ons you can use with its trading platform. From its website, you can use the keyword search and filters to scan hundreds of custom tools and trading indicators built to work with xcritical. xcritical’s state-of-the-art trading platform has a variety of featuresavailable across three license levels that allow traders to select the best fit for their trading approach.
The Trustpilot Experience
We take great pride in providing excellent customer service, which is why this feedback means so much to us. I will make sure Kate sees your great review and is recognized for her excellent service. 67.7% of retail investor accounts lose money when trading CFDs with this provider. 67% of retail investor accounts lose money when trading CFDs with this provider.
xcritical brokerage offers a basic range of asset classes with a focus on futures trading on the CME, CBOT, NYBOT and Eurex exchanges. Active and new, with unlimited free use for advanced charting, market analysis, and simulation trading. Please note that by investing in and/or trading financial instruments, commodities and any other assets, you are taking a high degree of risk and you can lose all your deposited money.
Furthermore, you can also submit questions or request and receive a fast response from the support team in a matter of minutes. xcritical’s Help Guide and webinars are great tools for beginner and advanced traders looking to familiarize themselves with the desktop trading platform. The Help Guide is well designed and you can find exactly what you are looking for via web or PDF downloadable content. Trading futures contracts involves using margin which is a portion of the sum amount (usually 10% of the futures contract price). Trading futures allows traders to gain greater exposure to stocks and other assets without having to own the underlying asset. Therefore, potential profits can multiply if the market moves in the direction of the position they have taken. xcritical Review 2022, we cover all the key metrics from fees and commissions to mobile trading and safety so that you can choose the right broker for your trading needs.
xcritical will answer your email in a short amount of time, usually within a day. xcritical’s live chat responds quite fast, someone’s usually there to help you within a minute. We have multiple resources available to help you manage your account and ensure you receive the help you need, when you need it.
Platform Technical Support xcritical Support Forum
Your trading experience is very important to us and we appreciate your feedback. The xcritical platform is geared toward active traders—not long-term investors. As a result, it doesn’t offer any portfolio analysis tools or reports that would help buy-and-hold investors make decisions about asset allocation or specific holdings. A great feature of the platform worth mentioning is the ability to place simulated trades, complete with an imaginary account and profit/loss summary. The platform is robust with lots of tools and resources, and it takes some time to learn how to use all the features. Fortunately, xcritical hosts free weekly webinars to help you get started. Topics include connecting to data, one-click order entry, how to set up a workspace, basic chart creation, advanced settings, and strategy automation.
Alternatively, you can fully automate a strategy using a «point and click» construction for non-programmers, or by using xcritical’s C#-based trading framework. The free platform is sufficient for new traders with more advanced tools available as need such as semi-automated execution. xcritical’s low commissions and fees, free tools, and an active community forum will work to any trader’s advantage. Thank you for your feedback and it is great to hear that overall your new account experience has been positive. Our support team is readily available to help with applications from our Ecosystem.
What brokers does xcritical support?
You can also connect the following brokerage accounts to xcritical platforms: Interactive Brokers, TD Ameritrade, Oanda, Forex.com, FXCM and City Index. The advantage of connecting these accounts is that you can trade other popular asset classes, like stocks, on xcritical's great platform.
Additionally, there are heaps of platform tutorial videos and educational content to help you familiarize yourself with how things work. Furthermore, you can open a demo account and practice in a simulated trading environment. EToro was established in 2007 and has rapidly grown to serve more than 20 million traders worldwide. This discount broker is regulated by top financial authorities including the FCA, ASIC, and CySEC. There is also a useful and convenient FAQ page that has a wide range of answers to general questions regarding the xcritical software and trading platform. Future contracts gather a large trading volume daily which leads to high levels of liquidity.
Available customer service channels at xcritical
I had an idea for a chart modification and she was able to solve the problem within the same day as the request. I knew exactly how I wanted it to work but would have never been able to make it work without help. She knew exactly how to modify the indicator script to make it exactly as I wanted.
The platform and brokerage are both geared toward active futures and forex traders who need a solid technical analysis platform. The xcritical brokerage supports futures, options on futures, and forex trading. If you want to trade equities on the xcritical platform, you can go through one of xcritical’s supporting brokers, including Interactive Brokers and TD Ameritrade. You can sign up for a xcritical brokerage account, or one of its partner brokers, on the xcritical website. Founded in 2003, xcritical supports 500,000+ traders worldwide with a powerful and user-friendly trading platform, discount futures brokerage and world-class support. Our platform is always free to use for advanced charting, backtesting & trade simulation.
Terrible customer service
With a continuous flow of buyers and sellers in the futures markets, market orders can be executed swiftly. Tried to close my account, took 2 weeks and multiple calls to get the transfer initiated. I guess people having money to take out is rare for them, that should tell you something. If you need access to more instruments, you can opt for the CME bundle, which includes CME, CBOT, NYMEX, and COMEX, for $30 per month. For example, sophisticated order types known as automated trade management strategies are included in the Trader + feature suite.
How do I contact xcritical?
Our team will be happy to assist you. Please call us at 312.423. 2230.
It’s easy to change colors (for background, crosshair, gridlines, text, etc.), fonts, and bar spacing/width as well as the overall layout of your chart windows. You can easily insert technical indicators, strategies, and drawing tools, which are all customizable within the chart. To access the platform’s premium features—such as advanced order types, automated trading, and backtesting—you’ll need to lease or buy the software (from $60/month to lease; $1,099 one-time payment to buy). The Order Flow+ suite of premium features, which allows you to analyze trade activity using order flow, volume bars, and market depth, is available only with a lifetime license. Full BioJean Folger has 15+ years of experience as a financial writer covering real estate, investing, active trading, the economy, and retirement planning. She is the co-founder of PowerZone Trading, a company that has provided programming, consulting, and strategy development services to active traders and investors since 2004.
xcritical Support vote results
They’re at your disposal within a minute, so prepare your questions in advance. The relevancy of the answers was satisfactory, however, there were some questions they couldn’t answer and asked us to write an e-mail.
Download xcritical’s award-winning trading platform & get started with a free demo powered by real-time market data.
In addition, xcritical wanted to share any private trading activity with my employer. You’ll have access to several easy-to-use order https://scamforex.net/ entry interfaces, including Chart Trader, a terrific tool that allows you to place and manage trades directly from a chart .
For instance, if a trader decides to invest $2,000 into Microsoft stock priced at $200, they can either purchase 10 stocks or a futures contract of 100 Microsoft stocks. Launched in 2003, xcritical is a software business based in the United States that offers a top-rated trading platform with a wide range of research tools.
With so many options available making the right decision can be difficult, but we have everything you need to know in this comprehensive broker review. If you lease or buy a Lifetime license for the trading platform software, you also gain access to a suite ofpremium features that include its advanced trading management strategic order handling.